The Mercury/Myriad displays consist of three major components:

    • Computer
    • Display
    • Connectivity

    The trouble that you are having can be induced from any number of sources. It is recommended that the following procedures be utilized to isolate the problem.

    What to do first

    Step 1: Remove power from ALL of the system components by shutting them off (Note – this may involve turning off breakers, power switches, and/or power strips used by the different components of the system)

    Step 2: Check to ensure that all necessary communication cables are properly connected and utilized (Note – check to insure that the DisplayLink Data Cable is properly connected to the DisplayLink computer with a T connector and terminator. Also, remove the communication connection cables from any other peripheral devices such as meet management computers or sports timers).

    Step 3: Reapply power to the Myriad/Mercury 16 Display. Code settings will appear in the left-most area of the display when the board resets. If these codes do not appear properly, or the row constantly flashes On then Off, remove and reapply power again. If problem persists, consult the “Troubleshooting Display Failures” section of the manual for more information.

    Step 4: Reapply power to the DisplayLink computer. If computer performs boot-up correctly, go to Step 5. If computer does not boot up correctly, go to the “Troubleshooting Software/Computer Problems” section of the manual for more information.

    Step 5: Open the DisplayLink Program by double-clicking on the DisplayLink icon. Upon opening the DisplayLink program, the display should go completely blank. If the codes are still displayed, go to the “Troubleshooting Software/Computer Problems” section of the manual for more information.

    Step 6: Open the DisplayLink library by left-clicking on the menu option tab form in the main DisplayLink screen. Select the Slide Shows folder by left-clicking on the tab “Slide Shows.” Select one of the slide show icons and drag-and-drop it on the Active Display Window. At this point, the slide show will begin to load, and automatically transmit the data to the display. If the slide show displays correctly, then the system is functioning correctly. If an error occurs, note what message is displayed for further reference and consult the section “Troubleshooting Software/Computer Problems.

    Accordions

    Accordion Section 1

    This is the first item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions.

    Accordion Section 2

    This is the first item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions.

    Accordion Section 3

    This is the first item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions.

    Accordion Section 4

    This is the first item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions.

    Accordion Section 5

    This is the first item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions.

    Accordion Section 6

    This is the first item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions.